PRESENTERS

Shawna Smith | Employer Outreach Coordinator, Department of Child Support Services

Shawna Smith brings over 20 years of experience as an educator and trainer to her role as Employer Outreach Coordinator at California Child Support Services. With her extensive background in training and a strong dedication to fostering learning and development, she is committed to building knowledge, skills, and confidence at California Child Support Services.

Heidy Toledo-Perez | Supervising Child Support Officer, Department of Child Support Services San Diego County

With over a decade of experience, Heidy has held several positions in the department as a Child Support Assistant to leading teams in Establishment and Enforcement. Heidy is passionate about the services the Department of Child Support offers the community and is eager to share her knowledge with all those involved in the Child Support Program.